5 Myths of IP Communication Debunked

With the rapid development of IP-based communication technology on a worldwide scale, more organizations are deploying IP business communications solutions, including IP telephony, voice mail, customer contact solutions, and audio, video, and Web conferencing. Nevertheless, many organizations resist migrating to IP communications due to widespread prejudices and misperceptions about its complexity, security, costs, call quality, etc. This article debunks the 5 most common IP communication myths that can help you make an intelligent decision about deploying IP Communication solutions.

Myth #1: It’s too complicated to implement

Many organizations fear that IP-based communication systems are hard to implement and may require specialized technical knowledge and professional technical teams.

Actually, IP communication is easy to implement and deploy. For example, FS IP PBX can establish a unified communication platform integrated voice, video, paging, fax, conference, recording and other useful functions, helping you manage all of your communication devices in one network. If you want more control and security, there are also hosted options for easy deployment. Just use an adapter and convert your analog phones to IP phones. With that, you may have hosted IP services, successfully implementing an IP communications network.

Myth #2: It's isn't secure

It's known that data security is an important consideration for both giant corporations and SMBs. And VoIP, born in the mid 90's, transmits digital data over the internet. Therefore, many companies fear sensitive data being stolen due to improperly secured networks.

In fact, VoIP is more secure than traditional landlines. First, thanks to encryption technology, VoIP can be more effective in lowering risks. Second, servers are regularly monitored and validated to ensure IP communication networks' security. Third, IP phone calls are made through internal systems, which means external hackers cannot easily intercept them.

What's more, VoIP phone systems also provide advanced security features. Most providers offer call encryption, two-factor authentication, advanced monitoring, and detailed logs.

Myth #3: It is expensive

It's no doubt that businesses these days should stick to a budget that is the key to survival during the Covid recession.

In fact, IP Communications solutions can save you amounts of money, considering the lower total cost of ownership (TCO) that results from an IP Communications solution running on a converged IP network for voice, video, and data.

To be more specific, VoIP can dramatically decrease your phone bill thanks to low international calling rates, free calling features, and overall lower monthly service costs. As shown in the chart below, 2021 VoIP statistics show using VoIP can significantly save various costs, especially international calls and operational costs.

Moreover, you can integrate your IP communication devices to your IP PBX system with FS IP PBXs and enjoy voice, video, fax, voicemail, and more all in one device. This lowers management costs and boosts communications throughout your network.

Myth #4: It has poor call quality

It is a common misconception that the call quality of VoIP is inferior to that of landlines. IP communication uses internet bandwidth, while traditional lines use a broadband connection. Actually, with solid bandwidth and reliable internet connectivity, VoIP calls sound much clearer than traditional phones. VoIP can automatically adapt to the available bandwidth, ensuring high-quality sound.

Besides, FS IP phones allow for HD audio and are featured with super Harman speaker, Wideband Codec G.722 and Audio Codec Opus to provide high-quality sound. As a result, you are less likely to experience poor-quality sound with VoIP Phones.

Myth #5: It’s designed for large enterprises, not SMBs

Many small business owners believe that IP Communication systems are designed for large enterprises. However, IP communication provides flexible options that can also work with SMBs. For example, IP PBX can give SMBs easy access to a user-friendly control panel to manage the phone system, improving efficiency for small businesses that don’t have a large workforce.

Some small businesses are afraid of migrating IP communications networks due to the lack of a high-speed internet connection. However, you only need at least 100 Kbps upload and download bandwidth per line to make and receive VoIP calls, which is easy to achieve. According to 2021 VoIP statistics, VoIP has helped small businesses improve the handling of phone calls (67%), boost messages management (63%), and perform work remotely (57%). Therefore, SMBs can be assured to deploy IP communications solutions.