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FS Opens New Warehouse in Delaware, USA, Bringing TAX Free Delivery of Optics

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Posted on November 2, 2018
September 19, 2020
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Nov. 2nd, FS News - It’s delightful to announce that FS has expanded and opened a new branch in New Castle, Delaware, USA. Delaware branch marks the sixth of FS oversea branches and the second in USA. Customers will receive benefits across the entire shopping experience including local technical support, item replacements, same-day/overnight delivery upgrades and direct product pickup. Located in the TAX Free state, this warehouse will better suit local clients in Delaware, New Jersey, New York, Philadelphia, Washington D.C and Baltimore in the US, as well as Toronto, Quebec, Ontario, and Ottawa in Canada. FS is always on the way to enhance the shopping experience and bring more value to customers.

Why Did FS Choose Delaware?

According FS annual statistical report, almost 60% of FS customers come from the east, north and south areas, 25% comes from the west shore and 15% comes from south west. The New Castle, Delaware warehouse will contribute significantly to FS logistic system, providing more shipping options and eliminating time zone gaps for clients. The FedEx Ground transit time map (based on FS Delaware warehouse) below indicates that most of America customers can receive their order within 3days by FedEx Ground. Which helps reduce the shipping time and cost for large, heavy items like cabinets, enclosures, bulk cables etc.

What to Expect From FS Delaware Warehouse?

FS Delaware branch will be more efficient to handle customers’ demand for fine product, prompt delivery and quality services. Customers would get improved shopping experience from the following aspects.

Diversified Inventory

FS Delaware warehouse takes up approximately 44,000 square feet (SF), accommodating over 2000 different products in stock. This abundant inventory ensures your items to be shipped out promptly after submitting the order.

Efficient Delivery

FS Delaware branch provides free shipping (on orders over $79), same-day/overnight delivery and pick up service. Choose the right delivery method based on the urgency of your product demand.

New Showroom

Customers are welcomed to visit the new showroom in Delaware and experience the full range of FS products in person. Just come and have a look around, try products and talk to one of FS experts.

Local Technical Team

This branch will offer top-of-the-line tech support for all client queries and requests. FS strives to be available for any client’s needs through in-house support. In the future though, FS tech support team will be able to assist local clients with more effective in-the-field support.

Spare Parts Plan

When your FS product fail to work, you can immediately get a spare part from FS so that your network remains unaffected. After that, FS customer service team will process the replacement or repair for you in time.

Innovation never stops in FS. This branch development is another great leap forward to FS global strategy. Along with this exciting news, FS is currently working into expanding more warehouse and offices in South East Asia and Russia. Keep up-to-date on “FS News” page to learn more.

Where to Find FS Global Sites?

The table below lists the addresses of FS warehouses and branch offices, welcome to call or visit!

Country Address TEL
United States 380 Centerpoint Blvd, New Castle, DE 19720, USA +1 (888) 468 7419
Germany Building 7, NOVA Neufahrn Gewerbepark, Am Gfild 7, 85375, Neufahrn bei Freising, Munich +49 (0) 8165 80 90 517
United Kingdom 45 Church Street, Birmingham, B3 2RT +44 (0) 121 716 1755
Australia 57-59 Edison Rd, Dandenong South, VIC 3175, Australia +61 3 9693 3488
Singapore 30A Kallang Pl, #11-10/11/12, Singapore 339213 +(65) 6443 7951

FS commitment is to optimize your optical infrastructure and bring value to customers around the world. And it’s very delighted to serve you at the new premises and thank you for your ongoing support!


About FS

Founded in 2009, FS has set their goal to provide high quality and cost-effective data centers, enterprise and ISP networking solutions for global clients. Since then, the company has built up seven oversea branches and warehouses within the United States, Germany, United Kingdom, Australia, Singapore and Russia. In the future, more branches and warehouses will be setup. This allows their products to be exported to companies and individuals all around the world.