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FS Upgrades Hotel WiFi Solutions to Achieve Win-win Situation for Hotels and Guests

Posted on Jun 14, 2024 by
113

Deploying a high-performing hotel WiFi network requires achieving the right balance between technology selection and implementation to maximize connectivity, reliability, and security for the network. Advances in WiFi technology have enabled higher performance in hotel wireless setups. Access points with multiple antennas and faster routers can deliver stronger signals and larger bandwidth.

However, the true art lies in strategically placing access points and designing the overall network topology to provide seamless coverage throughout the property. Network configuration also needs to be adaptable to address unforeseen issues. The ability to offer convenient connections has a significant impact on overall guest satisfaction and ratings. Now, FS helps hotels to build reliable, cost-effective hotel WiFi solutions that drive progress and keep guests happy and coming back for another stay.

Top 4 Wireless WiFi Requirements for the Hotel Industry

Guests want a home-like Wi-Fi experience every time they stay at your hotel. While hotels want an easy way to manage Wi-Fi and full network security. In order to improve the experience provided to guests in the hotel industry, management needs to deploy a new wireless network to meet the following needs:

  • 1. Extensive coverage. The wireless network must cover the entire hotel area without any blind spots. WiFi signals should cover every guest room, ensuring seamless connectivity for guests within their own rooms. Public areas such as the lobby, restaurants, and lounges should also have comprehensive coverage to meet the guests' internet needs. Additionally, meeting venues and event areas should be covered to provide stable network connections for attendees' work and interactions.

  • 2. Sufficient capacity. Hotel WiFi must deliver ample bandwidth for high-speed browsing, streaming, gaming, and other intensive activities, supporting numerous guests and devices to prevent congestion. Meeting venues and event areas require even higher capacity for large-scale interactions and conferences. Additionally, the network should be scalable to accommodate future growth and increased traffic, ensuring a seamless experience for all users.

    Wireless WiFi Requirements for the Hotel Industry

  • 3. High reliability. Hotel WiFi ensures a stable and continuous wireless network connection, guaranteeing that guests do not experience frequent disconnections or interruptions, thereby providing an excellent user experience. The network devices and infrastructure are maintained in optimal operational condition with regular maintenance and upgrades. Additionally, hotel WiFi implements necessary security measures such as encryption and firewalls to protect network data and guest privacy.

  • 4. Efficient centralized management. Effective WiFi management requires centralized control for stable service and quick troubleshooting. A centralized controller should configure, monitor, and manage all access points, offering unified network management and policy control. Real-time monitoring and alerting capabilities are crucial for detecting and resolving issues like network failures and congestion. Detailed logging and reporting features facilitate network performance analysis, user behavior monitoring, and efficient troubleshooting.

4 Unique Challenges in the Hospitality Industry

As smart devices become more ubiquitous, the hospitality industry faces a unique challenge in balancing guest needs with its own IT environment. With multiple properties and locations and a large number of guests, hotels need to be customer-centric and proactively address the following four key challenges.

  • 1. Incomplete coverage. Hotels usually have complex building structures and many rooms, and ensuring comprehensive coverage of the entire hotel area is a challenge. Signal penetration between floors and signal attenuation in walls and compartments may affect the stability and speed of WiFi coverage.

  • 2. Poor network experience. Hotel networks often face network congestion problems during peak hours, especially during large meetings or events where guests gather. This may lead to slower network speeds and unstable connections, which have a negative impact on guests' network experience.

  • 3. Information security threats exist. Hotel WiFi networks need to protect guests' personal information and data security and prevent unauthorized access and data leakage. Public WiFi networks are easily targeted by hackers, so hotels need to take effective security measures to protect network security.

  • 4. Difficult management and maintenance. For large hotel groups, it is difficult to manage WiFi networks distributed in different locations. Managing multiple network devices, updating the firmware of each device, and monitoring network performance require a lot of time and resources.

    Challenges in the Hospitality Industry

FS Wireless WiFi Upgrade Solutions

Given the abundance and widespread distribution of hotels, enhanced ease of deployment is critical to improving an organization's operational efficiency and reducing costs. FS’s management solution incorporates remote configuration through Airware, allowing guests to save time during the deployment process.

In hotel WiFi solutions, deploying multiple access points (APs) in different locations plays a vital role in ensuring comprehensive coverage and seamless connectivity throughout the hotel. In indoor scenarios, the AP-N515H can be used, with a compact form factor and a transmission rate of up to 2975 Mbps. In outdoor scenarios such as swimming pools, the AP-T567 is recommended, which has an IP68 waterproof rating and can withstand extreme weather. FS also offers the most advanced WiFi 6E AP with seven ultra-wide 160 MHz channels, which can greatly increase network capacity and reduce bandwidth congestion.

Paired with different S5860-24MG-U and S3410-24TS-P PoE switches, their value lies in providing stable and high-speed Internet connections, improving guest satisfaction, supporting smart device connections, ensuring network security, and reducing maintenance costs through centralized management, thereby improving operational efficiency.

By leveraging FS hotel WiFi solutions, hotels can confidently expand their business and meet the needs of their guests, eliminating the need for lengthy network setup procedures.

hotel WiFi solution

The Advantages of FS Hotel WiFi Solutions

  • WiFi covers all areas

Ceiling-mounted, wall-mounted, and outdoor access points provide high-speed WiFi for all indoor and outdoor areas and scenarios, achieving comprehensive, flexible, and reliable WiFi coverage to offer guests a superior network connectivity experience. Every area of the hotel, including guest rooms, lobbies, meeting rooms, restaurants, and more, can provide stable and high-speed wireless connections, catering to the diverse network needs of different guests.

  • Seamless roaming

A seamless roaming network allows guests to move freely within the hotel without manually switching WiFi networks. Devices automatically connect to the strongest signal, ensuring consistent, stable connections and a seamless Internet experience. This continuous connectivity enhances guest satisfaction and their overall impression of hotel services. All areas, including guest rooms, lobbies, conference rooms, and restaurants, provide stable, high-speed wireless connections to meet diverse guest needs. Intelligent network management and optimization dynamically adjust wireless signal distribution and transmission, improving network performance and throughput. This reduces congestion, increases data transfer speeds, and ensures more stable connections, enhancing the overall quality of the hotel's WiFi service.

Seamless roaming

  • High-density WiFi 6 & WiFi 6E deployment

High-density WiFi deployment can meet the needs of many guests online at the same time. With advanced WiFi 6 and WiFi 6E technologies, users can enjoy unparalleled bandwidth and seamless online experience. Hotels often host meetings, events, and banquets, and need to provide reliable WiFi for many participants. WiFi 6E AP adds a 6GHz frequency band and provides 160MHz channels, which can effectively alleviate channel congestion and reduce latency. This is conducive to real-time interaction, online presentations, video conferencing, etc., ultimately improving the efficiency and overall experience of each event.

  • Aesthetic design

When deploying WiFi, cables and devices are hidden to maintain a clean and tidy environment. The wireless access point is seamlessly integrated with the interior decoration, complementing the hotel decoration and enhancing the overall beauty of the hotel. It brings comfort and good visual experience to guests and maintains the reputation of the hotel.

Aesthetic design

  • Easy installation and maintain

Easy installation allows hotels to set up and configure WiFi networks quickly, reducing deployment time and costs. Rapid response to guest needs is crucial in a competitive industry. With easy installation, hotels can swiftly add new access points or cover new areas, adapting to changing guest requirements. This flexibility enables hotels to expand coverage or increase network capacity by simply adding or adjusting devices. User-friendly management tools make it easier for administrators to configure, monitor, and maintain the network.

  • Easy centralized management

Allows hotel administrators to monitor and manage the entire network through a single management interface. This simplifies the process of network configuration, troubleshooting and security management, and improves the efficiency and reliability of network management. Faults can be quickly diagnosed and repaired to ensure high network availability. Centralized security policy management and access control can better protect against network attacks and data leakage risks. Centrally view the entire network and set network rules in a unified manner to avoid duplication of work and improve management efficiency.

Summary

FS helps build or upgrade hotel wireless network solutions, enabling hotels of all sizes to effortlessly manage and monitor their entire wireless network with exceptional efficiency. Leveraging FS's advanced enterprise-grade switches, robust indoor and outdoor access points, and secure firewalls, the hotel WiFi solutions ensures seamless connectivity and comprehensive coverage throughout the property. This holistic approach guarantees a top-quality network experience, enhancing guest satisfaction, improving staff productivity, and supporting the hotel's operational needs with unparalleled reliability and performance.

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